Despite the disdain that grew out of spending too long in the same roll, there were still a few customers that I enjoyed talking to. They were the ones who were also friendly and approachable. We chatted like friends when we did speak, and the customer service aspect of the call always seemed incidental to the conversation. Jim in Saskatoon, who happily gave me his local's point of view on Theresa Sokyrka's career, was always a pleasure to serve.
Anyhow, now that I have become a professional consumer, a title that I just invented this minute, I try to be the kind of customer that I always enjoyed helping out. I attempt to engage salespeople in humourous conversations, hoping that I brighten up their day in some capacity. My belief is that this is not the norm, and not everyone knows how to take me.
The woman in the vacuum repair store made me feel like I was from another planet when I shared with her the danger of seeing my dog, Taz, on the second floor of my house. If he's up there, you can bet that he's looking for a place to drop a load as punishment to the family that has neglected to put him outside for the past six hours. I was there to get my carpet shampooer fixed! The story was relevant! It's not like she was even busy!
My tactic goes the other way too. I swear on my life that I do goofy, not flirty, but I still send the wrong signals sometimes.
Today, I was at a hardware store buying resilient vinyl flooring to repair the damage that I did back when I turned on the irrigation system this year, and figured that I'd share my story with the sales guy. He took this to be an invitation to tell me everything about himself.
He is a grandfather in his 40s due to regrettably getting married at age 18. His marriage lasted 8 years and he has been single for over 20 years. Somewhere in there he asked me if I was a single mom. He continued to explain that when he meets someone new, he lives with them for a year because he now knows that if it is too much of a struggle in that first year, then it isn't gonna happen. Next he complimented me on my make-up, and went into details of his previous job, where he worked along side MAC make-up artists, and how too many women wear their makeup incorrectly...
And then I got a call on my cell from Chichi's preschool, asking me to pick her up as she was really unhappy and lethargic. I explained this to the sales guy, assuming that he would know to hurry the fuck up.
Instead he got into how he is a health and fitness buff, and that he has written a book on the subject. He continued to explain the miracle effects of Vitamin C, and how I should give more to my kids so they don't get sick and all I wanted was my receipt so I could go pick up my miserable, sick child from her goddamn school!!!
I sure as hell hope that someone else is delivering the floor!